rental-assistant SMS program

Maintenance messages for enrolled tenants and landlords

rental-assistant is a maintenance-messaging service operated by Scott Martin, a sole proprietor. Tenants text the rental-assistant number, (415) 825-8829, to ask about their unit and report maintenance issues. Landlords receive alerts and reply to approve or decline proposed repairs. Messages are transactional only, with no marketing.

How to join

  1. Your landlord enrolls your mobile number in person or by email and tells you about the program.
  2. You text START to (415) 825-8829.
  3. You receive this confirmation:
rental-assistant: You're enrolled for maintenance messages about your unit. Msg frequency varies. Msg & data rates may apply. Reply HELP for help, STOP to opt out.

Only enrolled numbers that have texted START receive messages. Consent is not a condition of any purchase or of your tenancy.

Example messages

rental-assistant: We received your report of a dark patch near the AC vent in Unit B. Your landlord has been notified. Reply with a photo if you can. Reply STOP to opt out.
rental-assistant: Unit B reported a possible leak near the AC vent. Proposed action: request AC service from the vendor on file. Reply YES to approve or NO to decline. Reply STOP to opt out.

Opt out and help

Reply STOP at any time to stop messages. Reply HELP for help. Message frequency varies. Message and data rates may apply.

Read the SMS terms and privacy policy.